Zoo Software that’s as Dynamic as the Animals in Your Care.

Running a zoo means managing seasonal capacity swings, conservation programs, animal encounter experiences, and venue rentals, often on software cobbled together from multiple disconnected tools. The result is staff spending more time navigating systems than connecting visitors with the animals in their care.

Muse zoo management software is built on a single, unified platform that connects ticketing, membership, fundraising, retail, group tours, education programs, and venue management in one place. Every constituent interaction automatically updates the same record.

For zoos, wildlife parks, and conservation institutions of every kind, Muse was built to make your mission easier, not harder. So your team spends less time fighting with software and more time advancing the conservation work that defines modern zoos.

Yes. Muse supports seasonal ticketing and capacity management, making it easy to handle the significant attendance peaks that zoos experience throughout the year.

Timed entry windows, capacity limits, and real-time attendance monitoring give your operations team full control during peak summer seasons, holiday light events, and special conservation nights. Ticket types and pricing tiers can be configured for any seasonal scenario without requiring technical expertise.

For zoos managing complex seasonal operations, having ticketing, capacity management, and constituent data in one place means your team always knows who is visiting, how full each area is, and how to optimize the guest experience in real time.

Yes. Zoo memberships are unlike those of almost any other cultural institution. Families renew year after year because they genuinely love the animals and want to support their care. Muse supports flexible zoo membership tiers, automatic benefit recognition across every touchpoint, and digital membership cards for Apple Wallet and Google Wallet.

For zoos where family memberships are the foundation of the revenue model, Muse automates the full renewal cycle, manages reciprocal membership networks, including AZA and other widely used zoo networks, and gives members a self-service portal to renew, update, and access their membership cards without contacting your team.

And because membership data lives in the same platform as ticketing, programs, and fundraising, your team can see which members are also donors, which program families haven’t renewed, and which frequent visitors are your best membership prospects. All from one constituent record.

Yes. Muse supports group bookings, invoicing, and payment tracking for school group visits and conservation education tours, making it easy for your team to manage high volumes of group visits without manual coordination or disconnected systems.

Muse automatically tracks group deposits and installment payments, and every group visitor is linked to a constituent record, giving your development and membership teams visibility into group clients as prospective donors and members.

For zoos where school group visits and conservation education tours are a core part of the educational mission, having group tour management built into the same platform as ticketing, membership, and fundraising means your team always has the full picture of every group relationship.

Yes. Muse supports online registration for conservation camps, animal encounter programs, keeper-for-a-day experiences, wildlife education classes, and any other programs your zoo runs.

Customizable enrollment forms allow you to collect exactly the information you need, from emergency contacts and liability waivers to program-specific participant data. Member pricing, scholarship tracking, and program add-ons like extended care and meals are all built in.

And because every program participant is connected to a constituent record, your education team can see which families are members, which have never donated, and which are attending their first program, so every family that loves animals becomes a lasting part of your conservation community.

Yes. Muse handles the full private event lifecycle from initial inquiry to final payment, making it easy to manage the wide range of private events that zoos host across both indoor and outdoor venues.

Sunset safaris, cocktails beside the elephant habitat, corporate dinners under the stars, kids’ birthday parties, and private conservation nights. Whatever the setting, Muse manages bookings, generates proposals, tracks deposits and installment payments, and connects every rental client to the constituent record that powers your whole institution.

For zoos where private events are both a significant revenue stream and a community engagement opportunity, having venue rentals connected to your CRM, membership, and fundraising data means every event becomes the start of a longer institutional relationship.

Muse connects ticketing, membership, and fundraising through a single, unified database, so every interaction a visitor has with your zoo automatically updates the same record.

When a family attends a conservation camp, renews their membership at the front gate, and shops in your gift shop on the same visit, every interaction updates the same constituent record automatically. No manual reconciliation, no switching between systems, no missed opportunities to deepen the relationship.

For zoos managing complex operations across ticketing, seasonal entry, group visits, education programs, venue rentals, and fundraising, that level of connectivity is what separates Muse zoo management software from standalone tools that only see part of the picture.