Login
Natural history museum exhibit graphic showing Muse ticketing and sponsor prospect insights. Action Tags read: Traveling exhibition | sold out, "Dinosaurs Unearthed"; Exhibition sponsor prospect, Natasha Reid, CPA | Visited 11x.
Natural History Museums

Your Natural History Museum Software Should Be as Modern as Your Thinking.

From traveling dinosaur exhibitions to school group programs to private events under the stars, natural history museums run some of the most complex operations in the cultural sector. Muse gives your team a single modern platform to manage it all.

Trusted By

Discovery Park of America logo
Lan Su Chunese Garden Logo
Association of Children’s Museums logo
Santa Cruz Children's Museum of Discovery logo
Providence Children's Museum Logo White
Discovery Park of America logo
Lan Su Chunese Garden Logo
Association of Children’s Museums logo
Santa Cruz Children's Museum of Discovery logo
Providence Children's Museum Logo White
Discovery Park of America logo
Lan Su Chunese Garden Logo
Association of Children’s Museums logo
Santa Cruz Children's Museum of Discovery logo
Providence Children's Museum Logo White

Natural History Museum Software Features

Every operational decision at a natural history museum ultimately serves the same goal: inspiring curiosity about the world we live in. But outdated software gets in the way. Here’s how Muse helps.


T. rex skeleton exhibit showing Muse combo ticketing for natural history museums. Action Tag reads: Combo ticket created, General admission + T-Rex exhibit | .00.

Ticketing & Special Exhibitions

From general admission to blockbuster traveling exhibitions, Muse handles every scenario your front desk encounters. Timed entry, capacity controls, combo tickets, and automatic member recognition. All without the complexity that slows your team down on your busiest days.

Family at a natural history museum ticketing desk showing Muse member recognition and benefit application.

Member Recognition

Natural history museum members expect to be recognized everywhere they engage with your institution. Muse automatically applies member benefits at ticketing, retail, and programs while supporting reciprocal membership networks so your members always feel valued.

School group viewing a natural history exhibit showing Muse group sales management. Action Tag reads: School group confirmed, Roosevelt Elementary, 54 students.

Group Sales & Tours

Group visits and school tours are among the most meaningful experiences a natural history museum can offer. Muse manages group bookings, invoicing, and payment tracking so your team can focus on delivering great experiences rather than coordinating logistics.

Fossil dig exhibit showing Muse camp registration for natural history education programs. Action Tags read: Science camp registration, Summer Fossil Dig | 14 enrolled; Summer Fossil Dig enrollment.

Education & Programs

From fossil dig programs and nature walks to science camps and family workshops, natural history museum programs are where curiosity becomes a lifelong passion. Muse handles online registration, automated communications, and participant tracking so your education team can focus on turning curiosity into a lifelong passion.

Sea turtle exhibit showing Muse fundraising support for exhibition sponsorships. Action Tag reads: Exhibition sponsor confirmed, "Ocean Origins" | ,000.

Donor Cultivation

Your next major donor, corporate exhibition sponsor, or grant prospect has probably already walked through your doors. Muse connects visitor, member, and retail data to surface giving prospects your team would have otherwise missed, while built-in moves management tools help you cultivate and close gifts of every size.

Dinosaur skeleton exhibit showing Muse rentals and private event booking for natural history museums. Action Tag reads: Private event confirmed, Evenings Among the Fossils, Oct 4 | ,200.

Private Events & Rentals

Few venues rival a natural history museum for a private event. Evenings among the fossils. Cocktails beside a T-Rex. Muse makes it easy to manage bookings, generate proposals, collect payments, and connect every rental client to the constituent record that drives your whole organization.

Built for Your Whole Team

Every Department Has Something to Gain

Executive Director

Muse gives natural history museum leaders real-time visibility into attendance, membership, giving, and programs so every board conversation starts with the right data.
Educationdirector

Education Director

Your best program prospects are already in your database. Muse helps education directors fill programs and build lasting relationships by connecting every registration to a constituent record.
Membershipmanager

Membership Manager

Automate renewals, manage reciprocal memberships, and recognize members everywhere. Muse gives your team the tools to grow and retain a thriving member base.

Development Director

Your next major donor or exhibition sponsor is already in your database. Muse helps development teams identify, cultivate, and close gifts from engaged constituents.
Muse unified museum management platform showing a constituent profile connected across ticketing, retail, membership, programs, and fundraising. Action Tags read: Jonathan Mitchell; Purchased 2 tickets, Art After Dark; Gift shop purchase, .00; Became a member, Family tier; Registered for Summer Camp, 2 children; First gift recorded, 0.00; Renewal due in 14 days, Family Membership; Membership growth +18% this quarter.

Not a Standalone Tool

Part of a Unified Museum Management Platform

When a visitor buys a ticket, that transaction doesn’t just live in your ticketing system. It connects to a constituent record, confirms membership status, surfaces donor potential, and updates your reporting. Muse helps your team turn everyday activity into better engagement, stronger fundraising, and smarter growth.

Ticketing & AdmissionsCRMMembershipsFundraisingRetail & Café POS Programs RentalsReporting & Analytics

Get Started

Up and Running in No Time

Every implementation is different. What stays the same is a dedicated Muse team with real museum experience, working alongside you every step of the way from migrating your data to training your staff to the moment you go live.

Data Migration

Our team works with you to plan and execute your data migration, ensuring the right records transfer accurately into Muse.

Training

Hands-on onboarding, train-the-trainer materials, and self-service resources get your whole team up to speed.

Launch

Your dedicated implementation team sets a realistic timeline and stays close to make sure the go-live runs smoothly.

Constant Contact logo
QuickBooks logo
Mailchimp logo
MusePay Logo
Blackbaud Financial Edge NXT Logo

Integrations

Works With The Tools You Already Use

From payment processing to accounting reconciliation to email marketing, Muse connects with the tools your team already relies on. No manual exports, no duplicate entry.

FAQs

Common Questions

Most natural history museums are either juggling multiple disconnected systems or working around a legacy platform that wasn’t built with their specific operational needs in mind. Either way, the result is the same: your team spends more time managing software than inspiring visitors.

Muse’s natural history museum management software is built on a single unified platform, connecting ticketing, membership, fundraising, retail, group tours, education programs, and private events in one place. Every constituent interaction automatically updates the same record.

For natural history museums of every size, Muse was built to make your mission easier, not harder. So your team spends less time fighting with software and more time inspiring curiosity about the natural world.

Yes. Muse supports timed ticketing with capacity controls, making it easy to manage entry to traveling exhibitions alongside general admission. You can set entry windows, limit attendance by time slot, and offer combo tickets that bundle general admission with access to the traveling exhibition.

For natural history museums running blockbuster traveling shows alongside permanent collection access, Muse handles every ticket type, pricing tier, and capacity scenario your front desk encounters without the complexity that slows your team down on your busiest days.

And because every ticket sale connects to a constituent record, your team gains visibility into which exhibition visitors are members, which are prospective donors, and which are attending for the first time.

Yes. Muse supports group bookings, invoicing, and payment tracking for school group visits and educational tours, making it easy for your team to manage high volumes of group visits without manual coordination or disconnected systems.

Group deposits and installment payments are automatically tracked, and every group visitor is linked to a constituent record, giving your development and membership teams visibility into group clients as prospective donors and members.

For natural history museums where school group visits are a core part of the educational mission, having group tour management built into the same platform as ticketing, membership, and fundraising means your team always has the full picture of every group relationship.

Yes. Muse supports online registration for science camps, nature walks, fossil-dig experiences, family workshops, and any other educational programs your natural history museum runs.

Customizable enrollment forms allow you to collect exactly the information you need, from emergency contacts and liability waivers to program-specific participant data. Member pricing, scholarship tracking, and program add-ons like extended care and meals are all built in.

And because every program participant is connected to a constituent record, your education team can see which families are members, which have never donated, and which are attending their first program, so every program participant becomes part of your institution’s story for years to come.

Yes. Muse handles the full private event lifecycle from initial inquiry to final payment, making it easy to manage the wide range of private events that natural history museums host.

Evenings among the fossils. Cocktails beside a T-Rex. Corporate dinners in the hall of mammals. Whatever the setting, Muse manages bookings, generates proposals, tracks deposits and installment payments, and connects every rental client to the constituent record that powers your whole institution.

For natural history museums where private events are both a significant revenue stream and a community engagement opportunity, having venue rentals connected to your CRM, membership, and fundraising data means every event client is a prospective donor, member, or long-term institutional supporter.

Muse identifies donor prospects by connecting visitor, member, retail, and program data into a single constituent record, giving your development team visibility into the full relationship every person has with your institution.

That means your development team can see that a frequent visitor who attends every traveling exhibition has never donated. Or that a science camp family whose children have attended for three summers has never been asked to give.

For natural history museums where donor cultivation is essential to funding exhibitions, research, and education programs, having prospect identification built on unified data means your development team never has to guess who to cultivate next.

Muse connects ticketing, membership, and fundraising through a single, unified database, so every interaction a constituent has with your natural history museum automatically updates the same record.

When a family visits a traveling dinosaur exhibition, Muse connects that visit to everything else your institution knows about them. Are they a member? Have their children attended science camp? Have they ever donated? Your whole team sees the same complete picture without switching between systems or pulling separate reports.

For natural history museums managing complex operations across ticketing, group tours, education programs, private events, and fundraising, that level of connectivity is what separates Muse natural history museum software from standalone tools that only see part of the picture.

Aquarium visitors with Muse reporting and membership insights. Action Tags read: Auto-renewal processed; Admissions breakdown, 265 total, 204 adult, 55 child, 4 senior, 2 field trip; Membership growth, +18% this quarter.

Your museum is ready. Is your software?

Let’s show you what your institution is really capable of.

Book a Demo