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Aquarium exhibition imagery showing Muse visitor and membership insights for aquarium operations. Action Tags read: Peak season tickets sold, Today: 984 | $24,600.00; Chris & Sam Jones, Visited 9x | Not Members.
Aquariums

Your Aquarium Software Should Be as Fluid as the Water It Celebrates.

Modern aquariums are marine conservation leaders, education centers, and community gathering places all at once. Your aquarium software should support every part of that mission. Muse was built to do exactly that.

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Discovery Park of America logo
Lan Su Chunese Garden Logo
Association of Children’s Museums logo
Santa Cruz Children's Museum of Discovery logo
Providence Children's Museum Logo White
Yogi Berra Museum Logo
Discovery Park of America logo
Lan Su Chunese Garden Logo
Association of Children’s Museums logo
Santa Cruz Children's Museum of Discovery logo
Providence Children's Museum Logo White
Yogi Berra Museum Logo

Aquarium Software Features

From shark exhibits and touch tank experiences to school group programs and private events beneath the waves, aquariums run some of the most complex and awe-inspiring operations in the cultural sector. Managing one takes software that can keep up. Here’s how Muse helps.


Shark aquarium exhibit showing Muse timed entry setup for marine exhibitions. Action Tag reads: Marine exhibition configured, "Deep Ocean Mysteries" | Timed entry.

Ticketing & Special Exhibitions

From general admission to special marine exhibitions and seasonal ocean experiences, Muse handles every scenario your front desk encounters. Timed entry, capacity controls, combo tickets, and automatic member recognition. All without the complexity that can slow your team down on your busiest days.

Child viewing an aquarium tank showing Muse member recognition for aquarium admissions. Action Tag reads: Juan & Steph Ortega, Wave Level member | Benefits applied.

Member Recognition

Aquarium members expect seamless recognition everywhere they engage with your institution. Muse automatically applies member benefits at ticketing, retail, and programs while supporting reciprocal membership networks so every member always feels valued.

Visitors in an aquarium gallery showing Muse capacity management for peak attendance. Action Tags read: Peak capacity alert, Main hall | 91% full; Main hall capacity.

Seasonal & Timed Entry

From peak summer seasons to ocean-themed holiday events and special dive experiences, aquariums experience some of the most significant attendance peaks of any cultural institution. Muse manages seasonal capacity, timed entry windows, and peak period ticketing so your team stays in control no matter how busy it gets.

Children on an aquarium tour showing Muse group sales and tour management for marine education visits. Action Tag reads: Marine education tour confirmed, Jefferson Elementary | 52 students.

Group Sales & Tours

Group visits and school tours are among the most impactful experiences an aquarium can offer. From touch tank encounters to behind-the-glass shark experiences, there’s nothing quite like it. Muse manages group bookings, invoicing, and payment tracking so your team can focus on creating those moments, not coordinating logistics.

Aquarium diver showing Muse program registration for marine education camps. Action Tag reads: Marine biology camp registration, Summer Ocean Camp, Ages 8-14.

Education & Programs

From marine biology camps and ocean conservation classes to behind-the-glass aquarist experiences and touch tank programs, aquarium programs are where a love of the ocean begins. Muse handles online registration, automated communications, and participant tracking so your education team can focus on inspiring a love of the ocean that lasts a lifetime.

Aquarium jellyfish exhibit showing Muse venue management for marine exhibitions. Action Tag reads: Private Event Configured, "Corporate Reception - Jellyfish Gallery"

Venue Rental & Space Management

Few venues rival an aquarium for a memorable private event. Cocktails beside the shark tank, birthday parties beneath the jellyfish, wedding receptions surrounded by ocean life. Muse manages bookings, proposals, payments, and space availability across every venue so your team can maximize rental revenue without disrupting daily operations.

Built for Your Whole Team

Every Department Has Something to Gain

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Executive Director

Muse gives aquarium leaders real-time visibility into attendance, membership, giving, and programs so every board conversation starts with the right data.
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Education Director

Your best program prospects are already in your database. Muse helps aquarium education teams fill programs by connecting every registration to a constituent record.
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Membership Manager

Automate renewals, manage reciprocal memberships, and recognize members at every touchpoint. Muse gives your team the tools to grow a thriving aquarium member base.
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Operations Director

Managing aquarium operations means coordinating capacity across multiple venues. Muse gives operations teams one real-time view across every ticket type and seasonal experience.
Muse unified museum management platform showing a constituent profile connected across ticketing, retail, membership, programs, and fundraising. Action Tags read: Jonathan Mitchell; Purchased 2 tickets, Art After Dark; Gift shop purchase, .00; Became a member, Family tier; Registered for Summer Camp, 2 children; First gift recorded, 0.00; Renewal due in 14 days, Family Membership; Membership growth +18% this quarter.

Not a Standalone Tool

Part of a Unified Museum Management Platform

When a visitor buys a ticket, that transaction doesn’t just live in your ticketing system. It connects to a constituent record, confirms membership status, surfaces donor potential, and updates your reporting. Muse helps your team turn everyday activity into better engagement, stronger fundraising, and smarter growth.

Ticketing & AdmissionsCRMMembershipsFundraisingRetail & Café POS Programs RentalsReporting & Analytics

Get Started

Up and Running in No Time

Every implementation is different. What stays the same is a dedicated Muse team with real museum experience, working alongside you every step of the way from migrating your data to training your staff to the moment you go live.

Data Migration

Our team works with you to plan and execute your data migration, ensuring the right records transfer accurately into Muse.

Training

Hands-on onboarding, train-the-trainer materials, and self-service resources get your whole team up to speed.

Launch

Your dedicated implementation team sets a realistic timeline and stays close to make sure the go-live runs smoothly.

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Integrations

Works With The Tools You Already Use

From payment processing to accounting reconciliation to email marketing, Muse connects with the tools your team already relies on. No manual exports, no duplicate entry.

FAQs

Common Questions

Aquariums face a unique operational challenge. Timed entry around feeding schedules, behind-the-glass tour experiences, marine biology camps, and private events surrounded by ocean life. All while advancing a conservation mission that depends on community support and donor cultivation.

Muse aquarium management software is built on a single, unified platform that connects ticketing, membership, fundraising, retail, group tours, education programs, and venue management in one place. Every constituent interaction automatically updates the same record.

For aquariums, marine parks, and ocean conservation institutions of every kind, Muse was built to make your mission easier, not harder. So your team spends less time fighting with software and more time inspiring a love of the ocean in every visitor who walks through your doors.

Yes. Muse supports seasonal ticketing and capacity management, making it easy to handle the significant attendance peaks that aquariums experience throughout the year.

Timed entry windows, capacity limits, and real-time attendance monitoring give your operations team full control during peak summer seasons, ocean-themed holiday events, and special marine conservation nights. Ticket types and pricing tiers can be configured for any seasonal scenario without requiring technical expertise.

For aquariums managing complex seasonal operations, having ticketing, capacity management, and constituent data in one place means your team always knows who is visiting, how full each area is, and how to optimize the guest experience around feeding times, feeding shows, and special marine experiences.

Yes. Aquarium members are among the most passionate supporters in the cultural sector. Drawn back season after season by a love of the ocean and the marine life in your care. Muse supports flexible aquarium membership tiers, automatic benefit recognition across every touchpoint, and digital membership cards for Apple Wallet and Google Wallet.

For aquariums where family memberships are the foundation of the revenue model, Muse automates the full renewal cycle, manages reciprocal membership networks, including AZA and other widely used aquarium networks, and gives members a self-service portal to renew, update, and access their membership cards without contacting your team.

And because membership data lives in the same platform as ticketing, programs, and fundraising, your team can see which members have never attended a touch tank or feeding experience, which ocean conservation donors haven’t renewed their membership, and which frequent visitors are your best prospects for deeper engagement. All from one constituent record.

Yes. Muse supports group bookings, invoicing, and payment tracking for school group visits and marine education tours, making it easy for your team to manage high volumes of group visits without manual coordination or disconnected systems.

Group deposits and installment payments are automatically tracked, and every group visitor is linked to a constituent record, giving your development and membership teams visibility into group clients as prospective donors and members.

For aquariums where school group visits and marine education tours are a core part of the conservation mission, having group tour management built into the same platform as ticketing, membership, and fundraising means your team always has the full picture of every group relationship.

Yes. Muse supports online registration for marine biology camps, ocean conservation classes, behind-the-glass aquarist experiences, touch tank programs, and any other education program your aquarium runs.

Customizable enrollment forms allow you to collect exactly the information you need, from emergency contacts and liability waivers to program-specific participant data. Member pricing, scholarship tracking, and program add-ons like extended care and meals are all built in.

And because every program participant is connected to a constituent record, your education team can see which families are members, which have never donated, and which are attending their first program, so every family who loves the ocean becomes a lasting part of your marine conservation community.

Yes. Muse handles the full private event lifecycle from initial inquiry to final payment, making it easy to manage the wide range of private events that aquariums host across both indoor and outdoor venues.

Birthday parties beside the jellyfish tanks, wedding receptions surrounded by ocean life, corporate gatherings beneath the waves, and private conservation nights. Whatever the setting, Muse manages bookings, generates proposals, tracks deposits and installment payments, and connects every rental client to the constituent record that powers your whole institution.

For aquariums where private events are both a significant revenue stream and a community engagement opportunity, having venue rentals connected to your CRM, membership, and fundraising data means every event beneath the waves becomes the start of a longer relationship with your aquarium.

Muse connects ticketing, membership, and fundraising through a single, unified database, so every interaction a visitor has with your aquarium automatically updates the same record.

When a family sends their kids to a marine biology camp, books a birthday party beside the shark tank, and buys tickets to a seasonal ocean exhibition, every one of those interactions connects to the same constituent record. Your membership manager, development team, and education director all work from the same complete picture of that family’s relationship with your aquarium.

For aquariums managing complex operations across ticketing, seasonal entry, group visits, education programs, venue rentals, and fundraising, that level of connectivity is what separates Muse aquarium management software from standalone tools that only see part of the picture.

Aquarium visitors with Muse reporting and membership insights. Action Tags read: Auto-renewal processed; Admissions breakdown, 265 total, 204 adult, 55 child, 4 senior, 2 field trip; Membership growth, +18% this quarter.

Your museum is ready. Is your software?

Let’s show you how connected operations can help your institution grow.

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