History Museum Software That's Actually Built for Today.
From aviation museums to institutions dedicated to preserving community history and cultural heritage, your software should make that mission easier, not harder. Muse was built for exactly that.
Cultural & Historic Museum Software Features
Every operational decision at a cultural or historic institution ultimately serves the same goal: connecting people with the stories that shaped who we are. But outdated software gets in the way. Here’s how Muse helps.
Ticketing & Special Exhibitions
From general admission to ticketed traveling exhibitions and special events, Muse handles every scenario your front desk encounters. Timed entry, capacity controls, combo tickets, and automatic member recognition. All without the complexity that slows your team down on your busiest days.
Member Recognition
Cultural and historic museum members expect to be recognized everywhere they engage with your institution. Muse automatically applies member benefits at ticketing, retail, and programs while supporting reciprocal membership networks so your members always feel valued.
Group Sales & Tours
Group visits and school tours are among the most meaningful experiences a cultural institution can offer. Muse manages group bookings, invoicing, and payment tracking so your team can focus on delivering great experiences rather than coordinating logistics.
Event & Program Ticketing
From lectures and film screenings to living history demonstrations and commemorative events, cultural and historic institutions run some of the most diverse event calendars of any institution type. Muse handles event ticketing, capacity management, and registration so every event runs smoothly.
Donor Cultivation
Your next major donor or grant prospect has probably already walked through your doors. Muse connects visitor, member, and retail data to surface giving prospects your team would have otherwise missed, while built-in moves management tools help you cultivate and close gifts of every size.
Gift Shop & Retail
A cultural institution gift shop is more than a retail operation. It’s an extension of the collection and the stories you preserve. Muse manages inventory, automatically applies member discounts, and connects every purchase to the constituent record that drives your whole organization.
Built for Your Whole Team
Every Department Has Something to Gain
Executive Director
Muse gives cultural institution leaders real-time visibility into attendance, membership, giving, and programs so every board conversation starts with the right data.Membership Manager
Automate renewals, manage reciprocal memberships, and recognize members everywhere. Muse gives your team the tools to grow and retain a thriving member base.Development Director
Your next major donor is already in your database. Muse helps development teams identify, cultivate, and close gifts from constituents already engaging with your institution.Visitor Services
From general admission to group tours, Muse gives your visitor services team a fast, intuitive system that keeps lines short and every visit memorable.
Not a Standalone Tool
Part of a Unified Museum Management Platform
When a visitor buys a ticket, that transaction doesn’t just live in your ticketing system. It connects to a constituent record, confirms membership status, surfaces donor potential, and updates your reporting. Muse helps your team turn everyday activity into better engagement, stronger fundraising, and smarter growth.
Ticketing & AdmissionsCRMMembershipsFundraisingRetail & Café POS Programs RentalsReporting & Analytics
Get Started
Up and Running in No Time
Every implementation is different. What stays the same is a dedicated Muse team with real museum experience, working alongside you every step of the way from migrating your data to training your staff to the moment you go live.
Data Migration
Our team works with you to plan and execute your data migration, ensuring the right records transfer accurately into Muse.
Training
Hands-on onboarding, train-the-trainer materials, and self-service resources get your whole team up to speed.
Launch
Your dedicated implementation team sets a realistic timeline and stays close to make sure the go-live runs smoothly.
Integrations
Works With The Tools You Already Use
From payment processing to accounting reconciliation to email marketing, Muse connects with the tools your team already relies on. No manual exports, no duplicate entry.
Your museum is ready. Is your software?