Muse Software Inc. (“Muse,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy outlines our practices concerning the collection, use, and disclosure of personal information through our website, www.musesoftware.ai.

1. Information We Collect

We may collect and process the following types of information:

• Personal Information: Name, email address, job title, and other details submitted via web forms.
• Technical Data: IP address, browser type, pages visited, time spent, and other metadata via analytics tools.
• Cookies and Tracking Technologies: Used to enhance user experience and collect usage data. See Section 5 below.

2. How We Use Your Information

Your information may be used for the following purposes:

• To contact you in response to demo requests or other inquiries.
• To improve and optimize our website and service offerings.
• To perform analytics and understand user interaction with our platform.

3. Legal Basis for Processing (GDPR)

Where applicable, we process personal data under the following legal bases:

• Your consent (e.g., form submissions).
• Our legitimate interests (e.g., improving our platform).
• Compliance with legal obligations.

4. Disclosure of Information

We do not sell your personal data. We may share it with trusted third-party service providers (e.g., hosting, CRM, analytics) who assist us in delivering our services, subject to confidentiality agreements.

5. Cookies

Our website may use cookies, pixels, and similar tracking technologies. You may adjust your browser settings to refuse cookies, though some functionality may be affected.

6. Data Security

We implement reasonable technical and organizational safeguards to protect personal data from loss, misuse, or unauthorized access.

7. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

8. Your Rights

Subject to applicable law, you may have rights to:

• Access, update, or delete your data.
• Withdraw consent at any time.
• Lodge a complaint with a data protection authority.

To exercise any of the above, please contact us.

9. Updates to This Policy

We may update this Privacy Policy from time to time. All changes will be posted on this page with an updated “Effective Date.”

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