The Next Chapter for Museum Technology
A Market That’s Been Overlooked
Museums are more than cultural institutions, they are living, breathing spaces that connect history, science, and art to the communities they serve. Yet behind the scenes, many museums rely on outdated, fragmented software systems that weren’t built for their unique complexities.
At Muse, we believe museums deserve better.
For too long, museums have had to make do with for-profit attraction ticketing systems, generic non-profit CRMs and retail platforms, or worse, the 2009-era ‘all-in-one’ platform that left museums stuck in the past instead of shaping their future. While these systems handle basic functions, they rarely account for the full scope of museum operations: multi-tiered memberships, targeted donor programs, event management, exhibitions, complex ticketing, and on-site retail all in one seamless workflow. The result? Fragmented data, manual reconciliation, and staff spending more time managing workarounds for their technology rather than serving visitors.
Unifying Data, Empowering Growth
Muse is built specifically for museums. Our platform integrates all visitor services, donor, membership, and retail tools into a single source of truth. That unified view creates a data layer that enables staff to make smarter decisions, spot trends, and identify opportunities to deepen engagement with every visitor and donor.
Having all that data is powerful, but it’s only valuable if your staff can actually use it. Muse turns complex information into intuitive, easy-to-navigate reporting and operational workflows, so insights are immediately actionable without training or guesswork. Our platform makes it simple for your team to understand trends, track performance, and act quickly, all without getting lost in spreadsheets or siloed systems. From ticketing to memberships to retail, our platform makes managing daily operations intuitive, so staff can focus on delivering great experiences instead of wrestling with their software system.
The product is hyper-focused on automating repetitive tasks, like generating acknowledgment letters, sending event invoices with pay links, or getting tickets onto you're-commerce site so your team can focus on what truly matters: curating experiences, building relationships, and inspiring your community.
What would your staff do with hours back in the day? More time for visitor engagement, planning exhibits, or strengthening donor relationships, all the work that truly moves your mission forward.
Driving Revenue Without Raising Prices
There is a misconception that non-profits don’t care about performance, now more than ever in 2025 focusing on generating both earned and unearned revenue while focusing on cost control has never been more important. Muse isn’t just about efficiency, it’s about growth. Museums can generate more revenue without raising prices through donation round-ups, membership, retail & ticketing upsells, autorenewals, tools to cover processing fees and automated reminders that turn occasional visitors into repeat supporters.
Our platform scales to fit museums of all sizes, from local history centers to major science and art institutions, making it the only solution that grows alongside your museum.
Sector Specific Client Delivery
Exceptional software is only part of the story. Museums are complex, unique institutions, each with their own workflows, priorities, and challenges. That’s why our dedicated Client Delivery team works closely with your staff every step of the way, from implementation and data migration to ongoing training, optimization, and support. Muse brings insights, best practices, and industry data that creates an advantage for our community. Beyond software, Muse fosters a community of museums, sharing knowledge and strategies to give every member a competitive advantage. We don’t just provide tools; we provide a partner committed to helping your institution grow, streamline operations, and unlock new revenue opportunities, ensuring every museum can fully leverage Muse’s capabilities and thrive in an ever-changing landscape.
The Future Is Here
Muse automates, unifies, and guides to relieve operational headaches while driving measurable results. The next chapter for museums is digital, but it should also be efficient, insightful, and mission driven. With Muse, it can be.
